This is why we strongly recommend enabling 2FA on your Proton Account. If you do have 2FA enabled, an attacker who knows your password will not be able to log in to your account unless they also have physical access to your phone. If you do not have 2FA enabled, then anyone who knows this password has full access to your Proton Account. Your Proton Account is secured with your password. What does the security alert protect me against? If you do this, you can still review and revoke current sessions (new window). If you prefer, you can disable authentication logs so that no login logs are created and stored. If authentication logs (new window) are enabled, you can review past logins by going to Settings → Go to settings → Account→ Security → Security logs. You must have the Proton Mail app installed on your Android or iOS/iPadOS device to receive security alerts.Īlerts are sent in real-time and do not result in any login logs. We recommend using a password manager (new window) to generate a strong, unique password. If you don’t recognize a login, log out of all other sessions (new window) and change your password immediately. If the login was from you, simply ignore the alert. Note that all web logins are reported as Proton for web since logging into any Proton service in your browser logs you into all your Proton services.
The platform the login occurred on (web, Android, or iOS).The Proton service that was logged into (Proton Account, Proton Mail (new window), Proton VPN (new window), Proton Drive (new window), or Proton Calendar (new window)).
The Proton Mail mobile apps display the notification when there is a new login and provide the following information: If you have two-factor authentication (2FA) enabled, you’ll receive the alert even if 2FA failed to successfully authenticate the login. You’ll see the alert every time there is a new login using your correct password, although we use a system to rate limit the notification alerts if you log in multiple times in succession.
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